Terms & Conditions

Our current charges for services are laid out below. Please contact us on info@thrive-ots.co.uk or phone 01604 64453. Kerry will take your details and to pass them onto the most relevant member of the Thrive Team.






Discounted rate for parents/ charities*

Standard hourly rate (for all services)


Individual Advice and Consultation Package includes:

·         Structured observations of the child

·         Discussions with caregivers

·         Home and/or school questionnaire such as the sensory processing measure (SPM) or DCDQ

·         Written summary of observations with advice and recommendations

·         Feedback meeting

School Advice and Consultation Package:

·         12 hours of Occupational therapy input to be used as and when required.

·         Can be used for observation and advice for individuals and classes, attending meetings, informal training, resource sharing, upskilling staff, support in setting up groups

·         To include any note keeping and preparation time required.

·         Valid for 1 year from date of purchase.

Assessment Package includes:

·         Observations of the child

·         Discussions with caregivers

·         Formal assessment session(s)

·         Scoring of all assessments

·         Written report and recommendations

·         Feedback meeting

Discounted by £175 if received advice and consultation package within last 6 months

Sensory Integration and Praxis Test (SIPT) assessment package includes:

·         As above with addition of SIPT assessment and report

·         This assessment is standardised for children aged 4 years 8 months to 11 years, please contact us to discuss your options if your child is out of this age range.

Discounted by £175 if received advice and consultation package within last 6 months



Therapy Package A includes:

·         Therapy plan with related recommendations

·         Up to 6 sessions with the child

·         Written summary

·         Feedback meeting

Therapy Package B includes:

·         As above but with up to 12 sessions


*An additional travel charge will be made for journeys of more than 15 minutes each way at a cost of £70 per hour or part thereof to cover therapist time and 45p per mile.


Education and Training Packages
Length of TrainingCost
Half Day£500
Full Day£850


Topics including:


·         Sensory circuits

·         Sensory processing difficulties and learning

·         Self-regulation – Helping children to be calm and focused for learning

·         Self-regulation – Strategies for the classroom

·         Introduction to the Interoception curriculum; An OT led framework for developing mindful               self-regulation

·         Ask an OT session

·         Fine motor development and handwriting in the classroom

·         Coordination difficulties (Dyspraxia/DCD) and strategies for the classroom

·         Embedded school-based Occupational therapy provision

·         What is occupational therapy and how can we help?

·         ‘How to deal with’ series of parents talks: poor sleepers, picky eaters, meltdowns, etc.



School annual packages (discounted rates)
Contracted hours/week*1 year3 years
3 hours£70 per hour
1 day£65 per hour£63 per hour
2 – 3 days£60 per hour£55 per hour
4 – 5 days£55 per hour£50 per hour

*1 day is a minimum of 5 hours


Benefits of annual packages with Thrive OT**:

  • A named OT or team of OTs, providing school based occupational therapy through consultation, collaboration, and targeted intervention.
  • Up to 3 free information sessions for parents per academic year.


**based on minimum of 1 full day/week contract.


All Thrive OTs:

·         Have an up to date DBS check

·         Are registered with the Health and Care Professions Council (HCPC)

·         Have appropriate insurance

·         Receive regular clinical supervision and professional development

Thrive Occupational Therapy Services, Ltd

Terms and Conditions (Version 9)

 1. Provision of services. Thrive Occupational Therapy Services Ltd (Thrive OT) Occupational Therapists will:

Have the necessary qualifications, experience, supervision and abilities to provide occupational therapy services.

Adhere to the Royal College of Occupational Therapy (RCOT) guidelines and code of conduct. A copy of the RCOT code of conduct can be obtained from: https://www.rcot.co.uk/practice-resources/rcot-publications/downloads/rcot-standards-and-ethics

Have an up to date enhanced DBS check (within the last 2 years or have the ability to be checked via the online system).

Be registered with the Health Care and Professions Council (HCPC). HCPC standards for registration can be obtained from: http://www.hpc-uk.org/standards/

Receive regular supervision.

Have appropriate insurance.

Maintain detailed and accurate records in accordance with the Royal College of Occupational Therapy guidelines.

Maintain confidentiality: All details obtained regarding the child and family will remain confidential and will not be disclosed to any third parties without written permission. Occupational therapy documentation will only be shared with parental/school permission. All data is stored in line with the General Data Protection Regulation (see attached privacy sheet for details).

2. Cancellation:

You have the right to cancel your agreement with Thrive Occupational Therapy Services Ltd within 14 days without giving a reason.

To cancel the agreement, you must inform us (Thrive OT Services Ltd. 3 Hall Farm, Sywell Aerodrome, Sywell, Northamptonshire. NN6 0BN admin@thrive-ots.co.uk) in a clear statement (e.g. a letter sent by post or an email). You may use the attached form, but you do not have to. You can also fill out the form electronically and email it to us. We will send an acknowledgement email once we receive it.

If an appointment or session is agreed and arranged for within the 14 day cancellation period, you will be liable for the reasonable costs of the those services already provided, including any admin or preparation time, until you have informed us of your cancellation.

  • Therapy services: either party will give advance notice if needing to cancel/reschedule an appointment, when possible. If a client has to cancel a session with short notice, then a reasonable fee may be charged if the time slot cannot be filled.

Educational training sessions: 10 working days notice is required to cancel or rearrange a session. If less than 10 working days notice is given then a reasonable fee to cover preparation time, printing and loss of time will be charged.

3. Invoices and payment:

The advice and consultation package and assessment package will be invoiced in 2 equal instalments: 1st instalment upon allocation to an OT, the 2nd on completion, unless agreed otherwise. For schools and local authorities, packages will be invoiced in full on agreement of services.

The regular school’s advice and consultation package will be invoiced upon agreement. Hours will be valid for 1 academic year following payment/commencement, whichever is sooner.

Therapy packages will be invoiced in equal monthly instalments for parents and carers, in the month following agreement of services, unless agreed otherwise. Therapy package A will be in 2 instalments, therapy package B in 3 instalments. For schools and local authorities, therapy packages will be invoiced in full on agreement of services.

All other individual services will be invoiced in the month following receipt of the agreed service.

Regularly commissioned services will be invoiced each half term in advance.

A non-refundable deposit of £200 will be required to confirm training dates, with the remainder payable on completion, unless agreed otherwise.

Payment is required within 30 days of the invoice date. Please follow the indications for payment on the invoice, do not pay your therapist directly.

If payment is not received within 30 days a reminder will be sent. If payment is not received within 7 days of this reminder, OT input will cease until all outstanding payments are received in full.

4. Additional fees:

Additional fees for progress and discharge summaries, liaison, attending meetings, longer emails and phone calls may be payable. This would be discussed in advance, where possible, and charged at the agreed hourly rate. If there is a significant amount of preparation required for a therapy session then this will carry an additional fee, again at the agreed hourly rate and will be discussed in advance, where possible.

5. Loan or trial equipment:

Equipment may be loaned to trial with a child and is expected to be returned as agreed with the therapist. If equipment is not returned or returned in a poor condition, Thrive OT will invoice the client to cover the cost of replacing the equipment.

6. Non solicitation:

The client will not, during the continuation of the services or within one year after the termination of Thrive OT’s services, directly or indirectly attempt to employ or commission the Occupational Therapist from Thrive OT.

7. Complaints:

Thrive OT is committed to providing high quality occupational therapy. If you are unhappy with any aspect of the service you have received, then please raise your concerns with your therapist or contact either Alison Barrett (Director) or Jennifer Barrow (Director) on 01604 644537

For invoice concerns please contact Kerry Springett (Office Manager) on 01604 644537 or email: admin@thrive-ots.co.uk.

  • We have a complaints procedure in place which details how we handle complaints and we can send you a copy of this if you wish

8. Data protection:

All information provided is confidential and processed in line with the requirements of the General Data Protection Regulation. Thrive OT is registered as a Data Controller with the ICO.




The General Data Protection Regulation – Privacy Information


Thrive Occupational Therapy Services Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when working with us, you can be assured that it will only be used in accordance with this privacy statement.


Name and contact details of the Data Controller:Kerry Springett (Office Manager)

01604 644537



Why we collect and process your data:

We may process your personal data under several different lawful bases, such as:

  • Consent; we always ask for your consent to process your data in order to provide our specialist occupational therapy services to you.
  • Contract; when engaging in our services we will put an agreement in place laying out our Terms & Conditions of Service.


How and what information is collected about you

We may collect the following information by email, telephone call, by post, questionnaires/forms, or in-person:

  • Name
  • Date of Birth
  • Contact details (phone, email, address)
  • Parent/Guardian names and contact details (phone, email, address) for minors
  • Personal medical and lifestyle information, including reports and letters from other healthcare professionals
  • Education setting details
  • Photographs/Videos


What we do with the information we gather and what it is used for

  • Professional record keeping of client information, including the initial assessment.
  • Provision of occupational therapy services.
  • Sharing your information with relevant parties when necessary.


Your Rights

  • If you have given your consent to us processing your data, you have a right to withdraw your consent to any further processing.
  • You have a right to request your data to be erased from our records however, please be aware we have a legal obligation to maintain and hold medical records.
  • You have the right to request your data be transferred to another organisation.


If you wish to withdraw consent or request a transfer or erasure of your data, please email admin@thrive-ots.co.uk.


How you can access your information

You may request details of personal information which we hold about you under the General Data Protection Regulation.  If you would like a copy of the information held on you please write to Kerry Springett at Thrive Occupational Therapy Services Ltd, 3 Hall Farm, Sywell Aerodrome, Sywell, Northamptonshire NN6 0BN.


How long we keep your information for

Thrive Occupational Therapy Services Ltd will retain personal data for 7 years for adults and 7 years following their 18th birthday for children, unless upon review it is deemed necessary to retain it for a longer period.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place highly secure electronic systems and managerial procedures to safeguard and secure the information we collect.


Right to Complain

If you have a concern about our information practices, you have the right to complain. You can do so by contacting the Information Commissioner’s Office on 0303 123 1113 or by visiting www.ico.org.uk.





Please keep this document safe in case you need to refer to it in the future.


Thrive Occupational Therapy Services Ltd is a registered company in England and Wales.


Company no. 0736162.


Registered office address: Eagle House, 28 Billing Road, Northampton. NN1 5AJ



What our customers say

Supporting local parent and carer groups:


Hi Jennifer

Thank you so much for your fantastic talk last night.

I have had so much positive feed back from parents…..they all got so much from your talk. We would love to have you back again sometime.

Thank you again

Jenny Mould (ACE)

support groups

Feedback from recent training on embedding The Interoception Curriculum at Red Kite Special Academy in Corby, July 2020

“Training was excellent”

“The training was marvellous, really enjoyed it! Keep up the good work”

“You were amazing! The training was so interesting, loved it and cannot wait to try it”

“Such good training, thank you both! Excited to find ways to apply this through the whole school”


Red Kite Special Needs School, Corby



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